How to book Tata Pravesh doors and what are the payment options available?
One has to pay 50% advance at the time of booking. The rest is payable 3 days before the installation date.
Can I cancel my order?
Once booked, an order cannot be cancelled.
Can I change or modify my order after placing it?
Bookings are taken in Booking and Order form. Once the Booking form is signed and submitted to the Sales Executive, no changes would be allowed.
Can I get the size Tata Pravesh door(s) customised as per my requirement(s)?
For all customisations, you have to inform the CCE in detail. Thereafter, they would give a turn-around time of 1 working day and upload the information on the daily tracker.
Tata Pravesh doors are available in how many sizes?
There are 16 standard sizes, which are location based. Every zone has a different standard size. The dealer or distributor will be able to offer the standard sizes of the respective location.
Can I get a refund on the booking amount?
The booking amount is non-refundable.
What are the two steps for booking a Tata Pravesh door/window?
1. Measurement and 2. Installation. These are the two steps of booking Tata Pravesh products.
How do I get a Tata Pravesh Door installed?
Tata Pravesh Door will be installed by a trained installation team. You may fix the date and time of installation of the door with the dealer or company representative.
How long will it take for my door to get delivered?
The delivery time will vary as per availability and location. Needs to be discussed with the dealer or company representative at the time of purchase.
What is the right size of the wall opening to be kept for installing Tata Pravesh Door?
We recommend a positive tolerance of up to 10mm for the width and up to 5mm for the height of the wall opening. Any deviations including a negative tolerance may lead to rework and hence delay the installation. Kindly confirm the size of the wall opening with the company representative.
How should my door be stored before fitting?
It is suggested that the door be delivered at the time of installation to prevent any damage to the door. In case the delivery is taken before the scheduled installation, the door should be kept on a raised surface. No heavy object should fall on the door.
How do I change the lock on my door?
The lock will be installed by the trained installation team during door installation. In case you wish to change the lock in the future, you may contact your dealer or call on the toll-free number 1-800-4199-200
Can I get the door height and width customised?
Yes, it can be done for an additional charge
Will the door get dented or cracked?
Although Tata Pravesh Door is made from high quality steel, it may get dented with rough use.
How do I fix a nameplate on the door?
To fix a nameplate on your Tata Pravesh Door, please specify the need for fixing it at the time of booking so that holders can be ordered or please fix it with a VHB (very high bond) tape. Please install it with the help of our installation team. Fixing it yourself or with a local person is not recommended. There will be an additional charge for this.
Will the finish of the door peel off or get spoilt?
The finish of the door is factory engineered and will not get spoilt unless the door comes in contact with harsh chemical or a heavy object which can destroy the outer coating of the door.
Do Tata Pravesh doors come with bolts and screws?
Tata Pravesh offers mild steel bolts and screws with stainless steel finish, which are stronger than aluminum.
How heavy are Tata Pravesh doors?
The honeycomb filling inside Tata Pravesh Doors reduce the weight and provide strength to the doors. The average weight of the door is between 45 to 50 Kg.
What kind of hinges come with Tata Pravesh doors?
Tata Pravesh doors use ball-bearing hinges, that are 8 times better than the standard hinges and can sustain twice the weight of normal door butt hinges
What would be the ideal time to install a Tata Pravesh door?
Tata Pravesh Doors can be installed at any time after the plastering and flooring process, preferably before finishing (i.e. painting).
Can I get them installed as per my convenience?
The installation team shall take a time as per the convenience of the customer after the delivery has been done at the consumer’s location.
Who will install the door(s)?
The trained installation team will come and install the Tata Pravesh Door. They will take feedback on installation form from the customer.
How to store the door(s) before installation?
The door should be kept on a raised and isolated surface. No heavy objects should fall on the door.
What would be an ideal wall opening size to fit a Tata Pravesh door?
Tata Pravesh team defines sizes in terms of height and width in mm. These are measured by laser meters by our sales executives. Wall opening should be captured in absolute terms. 10 mm positive tolerance in width and 5 mm positive tolerance in height is allowed against the sizes given/captured for the wall opening. Customer confirmation is taken on the booking form for the sizes recorded by the sales executive.
How much does each Tata Pravesh door weigh?
The average weight of Tata Pravesh Doors vary from 45 kgs to 50 kgs
Is there a provision to add a nameplate to the door?
Yes, nameplate can put on a door. However, it needs to be confirmed at the time of booking for the provisions to be made and it will attract an extra charge.
Can extra lock be installed?
Doors with option for extra lock can be made available on request.
What kind of hinges come with Pravesh doors?
Tata Pravesh doors use ball-bearing hinges, that are 8 times better than the standard hinges and can sustain twice the weight of normal door butt hinges.
What kind of locks are provided with Tata Pravesh doors?
All Tata Pravesh doors come with branded locks, with unique keys.
Can I get an additional lock on my Tata Pravesh door?
A secondary lock can be provided for an extra charge.
Will Tata Pravesh doors get affected by natural disasters?
Tata Pravesh doors are made of steel which are four times stronger than wood.
How secure are Tata Pravesh doors?
It is 4 times harder to cut through Tata Pravesh doors than wooden doors.
How strong are Tata Pravesh doors?
Tata Pravesh Doors are approximately four times stronger than wood panel doors.
How thick are Tata Pravesh doors?
The internal Doors are available in 30 mm and 46 mm thicknesses and the external doors are available in 46 mm thickness.
Do Tata Pravesh products come with warranty?
All Tata Pravesh products come with 1 years warranty against colour and texture fading.
Are locks also covered under warranty?
There is a 1 year warranty on external door locks. For internal it depends on choice of the lock as per the company.
Are the other accessories apart from locks also covered under warranty?
1 year warranty on all accessories other than the lock.
Are manufacturing defects covered under warranty?
1 years warranty against all manufacturing defects and termite infestation.
What are the exceptions to the warranty?
Any external application of colour will revoke/cancel the warranty against colour and texture fading.
What is the warranty disclaimer for locks?
The warranty for locks is only on default locks. Warranty on locks of other brands will be as per the warranty provided by the lock manufacturer.
Will the finish of the door peel off or get spoilt?
The finish of the door is factory engineered and will not get spoilt unless the door comes in contact with harsh chemical or a heavy object which can destroy the outer coating of the door.
Can I paint the door?
Painting the door will remove the wood finish of the door. Hence, for the elegant look and natural wood finish, it is advised not to paint the door. Any external application will revoke the warranty on the door.
Are Tata Pravesh doors shock-proof?
The doors will only attract electricity if any open or loose wire comes in contact with it.
How resistant is the door finish?
The finish of every Tata Pravesh door is factory engineered and will not get spoilt unless the door comes in contact with harsh chemicals or a heavy object which can destroy the outer coating of the door.
Are Tata Pravesh doors fire resistant?
Tata Pravesh doors are made of steel which are naturally resistant to fire as compared to wood.
What is honeycomb and how does it make Tata Pravesh doors different?
Honeycomb is a polymer/compound formed into continuous uniform hexagonal cells. This material can resist high pressure. Honeycomb is filled in between Tata Pravesh Doors. It provides strength to the door and also ensures a sound of wood, when knocked.
Are Tata Pravesh doors resistant to rust?
Tata Pravesh Doors are made of rust-resistant galvanised steel sheets which have a coating of zinc which protects against rust. These doors are further coated with PU paint which provides additional defence against rust.
What is sublimation?
Sublimation is an advanced heat based texture and colour printing technology, through which, wood color and texture are transferred on Tata Pravesh doors.
Are Tata Pravesh doors weather-proof?
There is a 5 years warranty on the paint. These doors are weather proof. The paint on the doors is UV (ultra violet) resistant, that is sunlight will not harm the doors. Further, the doors are made of galvanized steel, which resist rust.
In case the complaint has not been lodged correctly, will I be notified?
In case the the complaint could not be logged in the system, an email will be sent to you and the turn around time would be “72 hours, excluding Sundays and National Holidays”.
How long will the company take to respond to my feedback?
For all feedbacks the turn around time will be “72 hours, excluding Sundays and National Holidays
How to get a Dealership of Tata Pravesh doors and windows?
Please visit the Dealer section or the contact us section on the website.
How to book Tata Pravesh doors and what are the payment options available?
One has to pay 50% advance at the time of booking. The rest is payable 3 days before the installation date.
Can I cancel my order?
Once booked, an order cannot be cancelled.
Can I change or modify my order after placing it?
Bookings are taken in Booking and Order form. Once the Booking form is signed and submitted to the Sales Executive, no changes would be allowed.
Can I get the size Tata Pravesh door(s) customised as per my requirement(s)?
For all customisations, you have to inform the CCE in detail. Thereafter, they would give a turn-around time of 1 working day and upload the information on the daily tracker.
Tata Pravesh doors are available in how many sizes?
There are 16 standard sizes, which are location based. Every zone has a different standard size. The dealer or distributor will be able to offer the standard sizes of the respective location.
Can I get a refund on the booking amount?
The booking amount is non-refundable.
What are the two steps for booking a Tata Pravesh door/window?
1. Measurement and 2. Installation. These are the two steps of booking Tata Pravesh products.
How do I get a Tata Pravesh Door installed?
Tata Pravesh Door will be installed by a trained installation team. You may fix the date and time of installation of the door with the dealer or company representative.
How long will it take for my door to get delivered?
The delivery time will vary as per availability and location. Needs to be discussed with the dealer or company representative at the time of purchase.
What is the right size of the wall opening to be kept for installing Tata Pravesh Door?
We recommend a positive tolerance of up to 10mm for the width and up to 5mm for the height of the wall opening. Any deviations including a negative tolerance may lead to rework and hence delay the installation. Kindly confirm the size of the wall opening with the company representative.
How should my door be stored before fitting?
It is suggested that the door be delivered at the time of installation to prevent any damage to the door. In case the delivery is taken before the scheduled installation, the door should be kept on a raised surface. No heavy object should fall on the door.
How do I change the lock on my door?
The lock will be installed by the trained installation team during door installation. In case you wish to change the lock in the future, you may contact your dealer or call on the toll-free number 1-800-4199-200
Can I get the door height and width customised?
Yes, it can be done for an additional charge
Will the door get dented or cracked?
Although Tata Pravesh Door is made from high quality steel, it may get dented with rough use.
How do I fix a nameplate on the door?
To fix a nameplate on your Tata Pravesh Door, please specify the need for fixing it at the time of booking so that holders can be ordered or please fix it with a VHB (very high bond) tape. Please install it with the help of our installation team. Fixing it yourself or with a local person is not recommended. There will be an additional charge for this.
Will the finish of the door peel off or get spoilt?
The finish of the door is factory engineered and will not get spoilt unless the door comes in contact with harsh chemical or a heavy object which can destroy the outer coating of the door.
Do Tata Pravesh doors come with bolts and screws?
Tata Pravesh offers mild steel bolts and screws with stainless steel finish, which are stronger than aluminum.
How heavy are Tata Pravesh doors?
The honeycomb filling inside Tata Pravesh Doors reduce the weight and provide strength to the doors. The average weight of the door is between 45 to 50 Kg.
What kind of hinges come with Tata Pravesh doors?
Tata Pravesh doors use ball-bearing hinges, that are 8 times better than the standard hinges and can sustain twice the weight of normal door butt hinges
What would be the ideal time to install a Tata Pravesh door?
Tata Pravesh Doors can be installed at any time after the plastering and flooring process, preferably before finishing (i.e. painting).
Can I get them installed as per my convenience?
The installation team shall take a time as per the convenience of the customer after the delivery has been done at the consumer’s location.
Who will install the door(s)?
The trained installation team will come and install the Tata Pravesh Door. They will take feedback on installation form from the customer.
How to store the door(s) before installation?
The door should be kept on a raised and isolated surface. No heavy objects should fall on the door.
What would be an ideal wall opening size to fit a Tata Pravesh door?
Tata Pravesh team defines sizes in terms of height and width in mm. These are measured by laser meters by our sales executives. Wall opening should be captured in absolute terms. 10 mm positive tolerance in width and 5 mm positive tolerance in height is allowed against the sizes given/captured for the wall opening. Customer confirmation is taken on the booking form for the sizes recorded by the sales executive.
How much does each Tata Pravesh door weigh?
The average weight of Tata Pravesh Doors vary from 45 kgs to 50 kgs
Is there a provision to add a nameplate to the door?
Yes, nameplate can put on a door. However, it needs to be confirmed at the time of booking for the provisions to be made and it will attract an extra charge.
Can extra lock be installed?
Doors with option for extra lock can be made available on request.
What kind of hinges come with Pravesh doors?
Tata Pravesh doors use ball-bearing hinges, that are 8 times better than the standard hinges and can sustain twice the weight of normal door butt hinges.
What kind of locks are provided with Tata Pravesh doors?
All Tata Pravesh doors come with branded locks, with unique keys.
Can I get an additional lock on my Tata Pravesh door?
A secondary lock can be provided for an extra charge.
Will Tata Pravesh doors get affected by natural disasters?
Tata Pravesh doors are made of steel which are four times stronger than wood.
How secure are Tata Pravesh doors?
It is 4 times harder to cut through Tata Pravesh doors than wooden doors.
How strong are Tata Pravesh doors?
Tata Pravesh Doors are approximately four times stronger than wood panel doors.
How thick are Tata Pravesh doors?
The internal Doors are available in 30 mm and 46 mm thicknesses and the external doors are available in 46 mm thickness.
Do Tata Pravesh products come with warranty?
All Tata Pravesh products come with 1 years warranty against colour and texture fading.
Are locks also covered under warranty?
There is a 1 year warranty on external door locks. For internal it depends on choice of the lock as per the company.
Are the other accessories apart from locks also covered under warranty?
1 year warranty on all accessories other than the lock.
Are manufacturing defects covered under warranty?
1 years warranty against all manufacturing defects and termite infestation.
What are the exceptions to the warranty?
Any external application of colour will revoke/cancel the warranty against colour and texture fading.
What is the warranty disclaimer for locks?
The warranty for locks is only on default locks. Warranty on locks of other brands will be as per the warranty provided by the lock manufacturer.
Will the finish of the door peel off or get spoilt?
The finish of the door is factory engineered and will not get spoilt unless the door comes in contact with harsh chemical or a heavy object which can destroy the outer coating of the door.
Can I paint the door?
Painting the door will remove the wood finish of the door. Hence, for the elegant look and natural wood finish, it is advised not to paint the door. Any external application will revoke the warranty on the door.
Are Tata Pravesh doors shock-proof?
The doors will only attract electricity if any open or loose wire comes in contact with it.
How resistant is the door finish?
The finish of every Tata Pravesh door is factory engineered and will not get spoilt unless the door comes in contact with harsh chemicals or a heavy object which can destroy the outer coating of the door.
Are Tata Pravesh doors fire resistant?
Tata Pravesh doors are made of steel which are naturally resistant to fire as compared to wood.
What is honeycomb and how does it make Tata Pravesh doors different?
Honeycomb is a polymer/compound formed into continuous uniform hexagonal cells. This material can resist high pressure. Honeycomb is filled in between Tata Pravesh Doors. It provides strength to the door and also ensures a sound of wood, when knocked.
Are Tata Pravesh doors resistant to rust?
Tata Pravesh Doors are made of rust-resistant galvanised steel sheets which have a coating of zinc which protects against rust. These doors are further coated with PU paint which provides additional defence against rust.
What is sublimation?
Sublimation is an advanced heat based texture and colour printing technology, through which, wood color and texture are transferred on Tata Pravesh doors.
Are Tata Pravesh doors weather-proof?
There is a 5 years warranty on the paint. These doors are weather proof. The paint on the doors is UV (ultra violet) resistant, that is sunlight will not harm the doors. Further, the doors are made of galvanized steel, which resist rust.
In case the complaint has not been lodged correctly, will I be notified?
In case the the complaint could not be logged in the system, an email will be sent to you and the turn around time would be “72 hours, excluding Sundays and National Holidays”.
How long will the company take to respond to my feedback?
For all feedbacks the turn around time will be “72 hours, excluding Sundays and National Holidays
How to get a Dealership of Tata Pravesh doors and windows?
Please visit the Dealer section or the contact us section on the website.
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